FAQs
Find answers to the most commonly asked questions from our members.
- What is UTrust Dental Plan? icon
UTrust Dental Plan is a subscription-based discount health care plan. Participating plan providers in your area have agreed to charge plan members a discounted rate for certain services rendered in their office in accordance with the plan fee schedule. To access these exclusive discounts, you must become a member of the plan by submitting your enrollment information and paying the low annual membership fee. The discounts are applied at the time of service, and you pay the office directly for all services provided.
- How much does membership cost? icon
UTrust Dental Plan is designed to be affordable and will typically pay for itself in only one visit to a participating office location.
Individual: $120 per year
Additional Member(s): $60 per year (per person)
Note: Your annual subscription will automatically renew every 12 months unless you elect to disable auto-renew. We’ll send you a renewal notification at least 30 days before to your renewal date, and another renewal reminder 7 days prior. Some plans may include a two-year subscription option. Please review your Member Terms and Conditions for details.
- Which dental offices can I use my membership at? icon
UTrust Dental Plan is accepted at the UT Dentistry General Dentistry Clinic and the UT Dentistry Phil and Karen Hunke Special Care Clinic . Participating offices can be found online or by calling (877) 545-4188, Monday through Friday, from 7:00am to 6:00pm CST.
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UT Dentistry General Dentistry Clinic: Private practice general dentistry care by expert dental care teams.
UT Dentistry Phil and Karen Hunke Special Care Clinic: Personalized oral health care for patients of all ages with disabilities and medical complexities.
- How soon can I use my membership? icon
UTrust Dental Plan has no waiting periods. You can utilize your membership immediately after enrolling and as much as needed while you’re a member. Simply mention you’re a member when visiting your participating office location. The office staff will verify your eligibility and apply applicable plan discounts to your treatment plan.
- How frequently can I use my membership? icon
Unlike dental insurance plans that are filled with red-tape, UTrust Dental Plan has no maximums or deductibles, so you can use your membership as much as needed as determined by your provider.
- How long is my membership term? icon
UTrust Dental Plan is an annual subscription that will automatically renew every 12 months unless you opt-out. We’ll send you a renewal notification at least 30 days before to your renewal date, and another renewal reminder 7 days prior. Some plans may include a two-year subscription option, please review your Member Terms and Conditions for details.
- Can I add dependents to my membership? icon
Yes, you can add dependents to your membership, provided they are immediate family members residing in the same household as you. You can add dependents at any time by logging in to your online personal dashboard or calling (877) 545-4188, Monday through Friday, from 7:00am to 6:00pm CST to speak with a dedicated member support specialist.
- When will I receive my member ID card? icon
While a member ID card is not needed to access your benefits at participating locations, you can view or print your card through the member portal.
- Who do I contact for additional support? icon
Please call (877) 545-4188, Monday through Friday, from 7:00am to 6:00pm CST, to speak with a dedicated member support specialist. We’re always happy to assist our valued members.
UTrust Dental Plan is powered by Membersy, an Austin-based digital health company that creates thoughtfully designed membership programs for health care providers and their patients.